About Tawanda Patrack Muyambo
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Academic Level Diploma
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Age 33 - 37 Years
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Industry Graphics Designing
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Viewed 80
About me
• Adept at Providing Network/Computer and Mobile device Setup, configuration and Support Systems Troubleshooting, Installations, and Maintenance.
• Records/Information Management
• Data Accuracy and Integrity
• Data Recovery
• Possess In-Depth Knowledge of Numerous Software Packages and Operating Systems
• Top Customer-Service and Help Desk Skills
• Graphic Design: Illustration, Typography and Photo-manipulation
• Digital and Social Media Marketing
• Microsoft Excel, Word and PowerPoint Expert
Education
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2023 - 2023
EC-Council
Hands-on Penetration Testing with PowerShell
PowerShell Fundamentals PowerShell Scripts Reconnaissance and Scanning Active Directory Exploitation PowerShell and Metasploit Backdoors, Lateral Movement, and Persistence Preventing PowerShell Attacks
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2018 - 2019
Shaw Academy
Professional Diploma in Graphic Design (EQL Level 5)
Illustration, Typography, Photography, Photoshop, Desktop Publishing
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2017 - 2017
The Digital Garage
The Google Online Marketing Fundamentals
Google SEM, Google SEO, Online Marketing Principles
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2011 - 2012
CISCO Networking Academy (University of Zimbabwe)
CISCO CCNA Exploration
Coursework: Network Fundamentals, Routing and Protocols, LAN Switching Protocols, Accessing the WAN
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2011 - 2011
CISCO Networking Academy
CISCO IT Essentials: PC Hardware and Software
Coursework: Troubleshooting, PC Hardware and Software maintenance, Help Desk management
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2005 - 2006
Hermann Gmeiner High School (Bindura)
ZGCE Advanced Level
Geography D Management of Business C Mathematics O
- 2003 - 2004
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2001 - 2004
Hermann Gmeiner High School (Bindura)
ZGCE Ordinary Level
10 passes with an A in Integrated Science and Bs in Mathematics, Biology, Geography and English Language
Experience
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2021 - Present
Zimbabwe Open University (Harare Regional Campus)
Information/Records Clerk (Full-time)
-Digital and Social Media Engagement.
-Managing the Regional Campus email, responding to and rerouting queries and enquiries -Online Help Desk and Query Management.
-Information Dissemination, Content creation and graphic design.
-Monitoring and maintaining social media accounts (WhatsApp and Facebook).
-Marketing and promoting ZOU programs online.
-Admissions, Correction of Students’ biodata, updating students’ study plans and ensuring accuracy on students’ records in ARIS and at entry. -
2020 - 2022
Inuka Women of Zimbabwe Trust
ICT Officer (Part-Time/Consultancy)
-Developing ICT plans for the Trust and for current and future projects
-Managing the implementation of projects relating to the Trust software, hardware, networking or other ICT Systems
-Monitoring the security of ICT Systems and Equipment.-Developing and implementing technology solutions in the organization.
-Monitor and maintain computer systems and networks.
-Device recommendations, acquisition, allocation and maintenance.
-Maintaining the ICT Equipment asset records. -
2018 - 2021
Zimbabwe Open University (Mashonaland Central Regional Campus)
Marketer
-Online marketing and stakeholder interaction through social media.
-Content creation and graphic design.
-Creating, maintaining and promoting a regional campus Facebook page and other digital platforms.
-Creating, monitoring and maintaining social media accounts (WhatsApp and Facebook).
-Marketing and promoting ZOU programs online, outreaches and manning the Regional Campus gazebo. -
2018 - Present
FEL Research Consultancy
Technical Support (Consultancy)
-Setup of ICT systems and equipment
-Troubleshooting of hardware and software systems
-Software management, recommendation, installation and maintenance
-Typesetting and presentation of research work for clients
-Providing call-up technical support for the consultancy ICT Systems -
2007 - 2018
Zimbabwe Open University (Mashonaland Central Regional Campus)
Records/Information Clerk (Full-Time)
Admissions: Accepting, processing and storage of application forms.
-Registration: Compiling registration reports, statistics and processing data for presentation.
-Records Management: Creating and managing student files and filing all student records incl. coursework. -Attending to student queries.
-Creating student profiles on the University database and providing support to students and staff.