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About Barnabas Bonde

  • Academic Level Master’s Degree
  • Age 23 - 27 Years
  • Industry Management
  • Viewed 12

Education

Experience

  • 2024 - Present
    Sunset Funeral Assurance

    ICT Officer

     Managing the overall technology infrastructure for the organization including planning, implementation, and management of the software applications and hardware infrastructure that support operations, liaising as relevant with technology service providers.
     Deploying, configuring, and maintaining ICT systems and databases, including networks and telecommunications. Troubleshooting and addressing issues to ensure optimal performance.
     Maintaining inventory of ICT equipment, hardware, and software and ensure adequate supply and functionality, in collaboration with relevant staff
     Configuring and maintaining applications, software’s, and user devices.
     Supporting capacity building initiatives, remotely or on-site, to staff and partners to ensure efficient and consistent adoption and use of ICT applications.
     Coordinating relationships with suppliers to facilitate delivery of ICT-related services that meet business requirements and needs
     Providing timely and quality service delivery, technical support, and advice to user requests to ensure proper user access to agency business data and information
     Drafting and implementing ICT policies, procedures and strategies to support company business needs.
     Providing user training on business applications and use of systems

  • 2022 - 2023
    Marcus Business Systems

    IT SUPPORT SPECIALIST

     Technical support specialist to clients at Tier 2 level.
     Website management and email hosting
     Helpdesk/Service centre support
     Creating and Managing clients’ emails on server.
     Monitoring and maintaining computer systems and networks.
     User training on ERP systems also providing technical support.

  • 2020 - 2021
    Soft-IT Consultants International

    IT Technician

     Provided remote and onsite support for clients.
     Supported desktop equipment and software applications.
     Software licensing, testing and deployment for users/clients.
     Database collection and backup
     System’s installation and testing before deployment.
     Provided user training on new technologies.

Languages

English
Proficient