About Barnabas Bonde
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Academic Level Master’s Degree
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Age 23 - 27 Years
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Industry Management
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Viewed 24
Education
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2022 - 2023
Midlands State University
Masters in Management Information Systems
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2018 - 2022
Midlands State University
Bachelor of Commerce in Information Management
Experience
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2024 - Present
Sunset Funeral Assurance
ICT Officer
ï‚· Managing the overall technology infrastructure for the organization including planning, implementation, and management of the software applications and hardware infrastructure that support operations, liaising as relevant with technology service providers.
ï‚· Deploying, configuring, and maintaining ICT systems and databases, including networks and telecommunications. Troubleshooting and addressing issues to ensure optimal performance.
ï‚· Maintaining inventory of ICT equipment, hardware, and software and ensure adequate supply and functionality, in collaboration with relevant staff
 Configuring and maintaining applications, software’s, and user devices.
ï‚· Supporting capacity building initiatives, remotely or on-site, to staff and partners to ensure efficient and consistent adoption and use of ICT applications.
ï‚· Coordinating relationships with suppliers to facilitate delivery of ICT-related services that meet business requirements and needs
ï‚· Providing timely and quality service delivery, technical support, and advice to user requests to ensure proper user access to agency business data and information
ï‚· Drafting and implementing ICT policies, procedures and strategies to support company business needs.
ï‚· Providing user training on business applications and use of systems -
2022 - 2023
Marcus Business Systems
IT SUPPORT SPECIALIST
ï‚· Technical support specialist to clients at Tier 2 level.
ï‚· Website management and email hosting
ï‚· Helpdesk/Service centre support
 Creating and Managing clients’ emails on server.
ï‚· Monitoring and maintaining computer systems and networks.
ï‚· User training on ERP systems also providing technical support. -
2020 - 2021
Soft-IT Consultants International
IT Technician
ï‚· Provided remote and onsite support for clients.
ï‚· Supported desktop equipment and software applications.
ï‚· Software licensing, testing and deployment for users/clients.
ï‚· Database collection and backup
 System’s installation and testing before deployment.
ï‚· Provided user training on new technologies.