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About TATENDA GWANYANYA

  • Academic Level Master’s Degree
  • Age 28 - 32 Years
  • Industry Management
  • Viewed 6

Education

  • 2017 - 2018
    MIDLANDS STATE UNIVEDRSITY

    MASTERS

    MASTERS IN BUSINESS ADMINISTRATION

  • 2013 - 2016
    MIDLANDS STATE UNIVERSITY

    DEGREE

    BACHELOR OF COMMERCE IN TOURISM AND HOSPITALITY HONOURS DEGREE

  • 2007 - 2010
    GWINDINGWI SECONDARY SCHOOL

    o level

    I WAS DOING MY ORDINARY LEVEL AND PASSED WITH 6 SUBJECTS

Experience

  • 2016 - 2020
    ZIMBABWE NATIONAL CHAMBER OF COMMERCE

    ADMIN AND EVENTS OFFICER

    ● Maintain and file all business records in a systematic manner
    ● Organising and scheduling meetings and national events such as business breakfast meetings, National Awards Ceremonies and Business Networking events
    ● Manage office equipment, stationery and supplies of the office
    ● Manage and properly account for petty cash issued to facilitate general office activities
    ● Responsible for office administration payments within approved expense limits
    ● Prepare reports and reconciliations

  • 2014 - 2015
    AIR NAMIBIA

    RESERVATIONS AND TICKETING INTERN

    ● Building and maintaining relations with customers
    ● Handling airline ticket bookings, group bookings and refunds/re-booking
    ● Handling cases such as queries, requests, complaints and appreciations
    ● Dealing with various internal departments/ airlines
    ● Offering alternative flight and fare solutions where appropriate with objective of retaining customers business
    ● Effectively performing administrative duties and following processes accurately

Expertise

● Outstanding oral and written communication skills including ability to communicate with individuals from different socio-economic, cultural and political backgrounds ● Excellent critical thinking, decision making, leadership and management skills ● Ability to establish performance standards and evaluate work ● Ability to maintain objectivity and confidentiality in high pressure situations and deadline-driven environments ● A self-starter and excellent team player, who is result oriented ● Culturally and religiously sensitive with strong ability to work in a multi-disciplinary and multi-cultural team

Languages

ENGLISH
Proficient