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About Sibusiso Kangambeu

  • Academic Level Master’s Degree
  • Age 48 - 52 Years
  • Industry Management
  • Viewed 10

About me

A seasoned Prince2 Certified IT professional, possessing more than 8 years of building, implementation and supporting higher education IT infrastructure. Participated in the  executing digital transformation projects and solutions focused on improving net stakeholder value, revenue and corporate image in line with strategic goals of the university.

Education

Experience

  • 2024 - Present
    ZimREN

    Technical Services Manager (secondment)

    • Establishment of a Federation Hosted by ZIMREN:
    • Enforce Authentication via IDPs Compatible with Auth0:
    • Shared Services Accessibility:
    • Training for ZIMREN Network Administrators:
    • Integration with Edugain Federation

  • 2022 - Present
    Bindura University of Science Education

    Technical Services Manager

    A seasoned Prince2 Certified IT professional, possessing more than 10 years of building, implementation and supporting higher education IT infrastructure. Participated in the executing digital transformation projects and solutions focused on improving net stakeholder value, revenue and corporate image in line with strategic goals of the university.

  • 2015 - 2022
    Bindura University of Science Education

    ICT Senior Hardware Technician

    • Planning, organizing and coordinating daily schedules for all 4 sites (Main Campus, Astra Campus, FSE Campus and Town Campus).
    • Leading a team of Support Technicians in charge of departmental computer laboratories and other ICT equipment
    • Comply with all standards, procedures, controls, and policies as established of Bindura University of Science Education ICT Policy Document.
    • Participating in the tender process for acquisition and supply of ICT equipment and accessories
    • Co-coordinating and building of a good suppliers interface
    • Ensuring that a complete inventory of supplies and parts are maintained and that all shortages are ordered in a timely manner.
    • Working in liaison with security department to ensure safety of ICT equipment from theft and vandalism
    • Providing management and status reports on all requests.

  • 2009 - 2015
    Bindura University of Science Education

    ICT Hardware Technician

    • Training of user on the use of ICT packages and technologies
    • Providing support to a diver’s user community which includes faculty, administrative staff, and students in the proper application of existing or new personal computer software including Microsoft packages and hardware systems; devices; problem resolution; and training and in-service programs.
    • Coordinating personal computer hardware and software troubleshooting, installation, repair, problem diagnosis, and solution implementation.
    • Assisting in the processes, by which requests and inquiries related to personal computing, local area networks, wide area networks, host systems communications are received, screened, prioritized, and resolved.;
    • Installation and Update of ESET Nod 32 Antivirus and Perform other related duties as required.

  • 2006 - 2007
    Bindura Nickel Cooperation

    ICT Intern

    • Established a functional asset register of all ICT Asset by physically identifying the assets and creating an Excel database resulting in more accurate planning of resource acquisition and retirement making a 30% saving on the ICT Hardware budget
    • Main Duties and Responsibilities
    • Windows Active directory
    • Creating, Deleting, Editing etc. user accounts
    • Exchange Server
    • Mail management
    • Local Area Network troubleshooting
    • PC configuration and troubleshooting
    • Hardware/ Software Support
    • Updating and monitoring of Symantec Antivirus
    • Manning the IT Helpdesk user Audits
    • Maintenance, implementation and enforcement of IT Policies and Procedures
    • Maintenance of IT equipment inventory
    • Backup and Recovery of Corporate Data
    • Ensuring Disaster Recovery plans are in place
    • Any other IT related duties

  • 1996 - 1999
    Bindura Nickel Corporation

    Electrical Power Engineering Apprentice,

    • Design, Planning, Implementation and Maintenance of electrical power and control circuits

Expertise

Project Management

Languages

English
Proficient
Shona
Proficient
Ndebele
Proficient

Skills

• IT Policy Design, Implementation & Compliance • Power BI Business & Financial Acumen IT Infrastructure Management Project management
 
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