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About Petros Makuvaza

  • Academic Level Certificate
  • Age 23 - 27 Years
  • Viewed 10

About me

A bright talented and ambitious IT Support Technician with a strong technical background who possesses self-discipline and the ability to work with minimum supervision. Having exposure to a wide range of technologies and being able to play a key role in diagnosing hardware and software problems and ensuring that quality solutions meet business objectives. Possesses a good team spirit, is deadline-oriented, and can organize and present complex solutions clearly and accurately.

 

I am hungry to learn IT from the ground up and currently seek to work with a successful, established, or growing firm, where I can contribute my diverse skills and technical knowledge toward its success with room for learning and growth.

Education

  • 2017 - 2018
    Institute Of Business Management And Information Technology (IBMIT)

    Computer Applications Technology

    -System Technologies -Internet Technologies -Network Technologies -Information Management -Social Implications

  • 2015 - 2016
    New York City Collegy

    PC Engineering : Technical Support - SAQA ID: 78764

    Fixing and repairing computers PC and laptop maintenance Software installation and support Hardware support Network configuration Network maintenance Network support Windows server installation and configuration

Experience

  • 2021 - Present
    Gonarezhou National Park

    IT Technician

    ● Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), Motorola Radio Network, and LoraWAN systems.
    ● Improving network operations and Motorola Radio Communication
    ● Troubleshoot problems, hardware, operating system, and application software (Evolution Pastel, Berlina Payroll, TROBnet), etc.
    ● Manage device security, endpoints, and network through Bitdefender Gravity Zone Control Centre.
    ● Carry out preventative maintenance of hardware equipment including cleaning equipment.
    ● Prepare IT Annual Operation Plan & IT Annual Budget
    ● Updating ICT inventory and ICT record keeping
    ● Creating and maintaining system back-ups
    ● Assist computer users with IT-related issues.
    ● Installation and configuring of network equipment including point-to-point links across the park
    ● Microsoft 365 ~ creating new user accounts and dealing with password and Authentication issues
    ● Managing Mikrotik queues and ensuring the network’s availability to all users across the park.
    ● Build code plugs and programming of Motorola Radios
    ● Test, repair, and maintain the base, mobile, and portable two-way radios and accessory equipment.
    ● Installing Base set radios at security pickets
    ● Preparing reports and documenting tower status, repairs and maintenance every month
    ● Installing and configuring VoIP phones

  • 2018 - 2021
    Bikita Rural District

    Contract IT Technician

    ● Diagnosis and troubleshooting of computer hardware and software issues.
    ● Network support
    ● Repairing IT equipment and replacing parts

Expertise

Internet and end-point Security
Configuring, managing, and maintaining networks, servers and routers
Technical Support
Backup management
LAN and WAN Technology
Problem Solving

Languages

Shona
Proficient
English
Intermediate

Honors & awards

  • 2022

    CompTIA Advanced Security Practitioner (CASP)

    * The Enterprise Security Architecture *The Enterprise Security Technology *Enterprise Resource Technology *Managing Risk in Projects *Cryptographic Techniques *Disaster Recovery and Business Continuity *Judgement And Decision Making

  • 2022

    Mikrotik Network Management

    *Configuring Mikrotik Kid Control *Configuring SMB on Mikrotik Routers *Configuring RoMON on Mikrotik Routers *Mikrotik System Cloud Backup *Mikrotik 4G LTE connection

  • 2023

    Mikrotik with IPSEC VPN Tunneling

    *IPSEC Protocol Suite *IPSEC modes Of Commination *Encryption Protocols: DES-3DES-AES-BLOWFISH-CAMELLIA-RSA-DH *Data Integrity - Hashing Algorithms (MD5-SHA256-SHA512) *Certificates For Remote Access IPSEC

  • 2023

    ITIL PRACTITIONER

    *ITSM & Continual improvement *Principles and themes *Organizational Change Management *Effective Communication *Metrics & Measurements *CSI Approach

  • 2023

    Certified Wireless Network Administrator (CWNA)

    *RF Signal and Antenna Concept *IEEE 802.11 *Spread Spectrum Technologies *WLAN Topologies WIFI Architecture *MAC Architecture *WLAN Architecture *WLAN Deployment *Troubleshooting *Security *Wireless Attacks *Site Survey *PoE

  • 2023

    Advanced Computer Network Security

    *ISO/OSI Model *TCP/IP Protocols *Wireless Networks *Network Security *Firewalls and Honeypots *Intrusion Detection and Prevention Systems *Wireless Network Security *Physical security and Incident handling

Skills