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About Munyaradzi Tito Matsika

  • Academic Level Degree Bachelor
  • Age 38 - 42 Years
  • Industry Development
  • Viewed 7

About me

Munyaradzi Tito Matsika

24529 Adelaide Park, Harare, Zimbabwe

+263 732140688/ +263716315770 ║ mmunyah@gmail.com

I am an Information Systems graduate with fourteen years Telecommunication, Information and Communication Technology related experience. I am currently looking to further my career in a new and challenging role. I express my interest in the above mentioned position. I’m a man aged 38. I consider myself an enthusiastic and analytical team player.  I am results-oriented.

I have worked on a project by the regulator for combined Mobile Network Operator Site surveys for tower sharing. Please consider my qualifications and experience below:

  • Good report writing and customisation skills;
  • Excellent communications and interpersonal skills;
  • Keen attention to detail and focus;
  • Customer Support, Training and Service;
  • Zimbabwe Institution of Engineers & Engineers Council of Zimbabwe member;
  • B. Sc Honors: Information Systems – 2008, Midlands State University, Zimbabwe.

I look forward to learning additional information about the position as well as the corporate culture. If I am selected for this role, I will showcase all of the aforementioned skills and provide exceptional service to your customers. I have attached my curriculum vitae for your attention. You can contact me anytime via my submitted details.

Education

Experience

  • 2013 - Present
    Telecel Zimbabwe

    RADIO NETWORK PLANNING AND OPTIMISATION ENGINEER,

    • 2G, 3G & 3G-based LTE Planning of sites;
    • Daily Monitoring, Analysis and Recommendation of all Major KPI’s;
    • Market surveys and making the site survey report;
    • Newly Integrated sites initial tuning;
    • Network Audit, Site Testing, Pre & Post launch optimization;
    • Supporting Marketing team to cater for High Value Sales clients;
    • Ensuring that customer complaints are resolved and well documented;
    • Good customer communication techniques;
    • Performing any other duties as assigned.

  • 2011 - 2013
    HUAWEI TECHNOLOGIES Co., Ltd, Zimbabwe Liaison Office

    RADIO NETWORK PLANNING AND OPTIMISATION ENGINEER, Harare, Zimbabwe

    • Performing RF Coverage and Capacity planning and run coverage predictions;
    • Preparing and verifying RF Nominal Plans;
    • Analyzing, improving and maintaining Radio Network Key Performances Indices;
    • Site survey;
    • Drive tests for general network analysis and possible re-adjusting site configurations;
    • Conducting Site Integration tests and to verify design levels are met on all on air new sites;
    • KPI Optimization & Worst Cell Analysis

  • 2023 - 2011
    The Next Dimension Outsource

    Systems Support Analyst

     Identifying and customizing user technical and functional requirements.
     Performing detailed requirements, analysis, and process documentation.
     Own and develop relationship with partners, working with them to optimize and enhance our integration.
     Work closely with business and other teams to assist in the overall definition of support items and provide
    quick assistance to meet  SLAs;
     Adaptable and able to quickly learn new processes and/or technologies;
     Interface with User Environment, both Internal and External;
     Project development feedback gathering;
     System training and administration
     Backups

  • 2010 - 2010
    Red Star Holdings Limited

    Software Support Analyst,

     Systems Installation, training and administration;
     Supporting system upgrades, functional or technical infrastructure projects;
     Point of sale (POS) hardware and software Installations and testing;  Create User Profiles, Customisation
    and restrictions;
     Backups

Languages

English
Proficient
Shona
Proficient
Ndebele
Beginner

Skills