User Login

About Carrel Banda

  • Academic Level Degree Bachelor
  • Age 28 - 32 Years
  • Industry Management
  • Viewed 19

Education

  • 2014 - 2018
    Great Zimbabwe University

    Bachelor of Science in Human Resources Management

    I have passed a Bachelor of Science in Human Resources Management with a 2.1 class at Great Zimbabwe University in Masvingo, Zimbabwe

  • 2019 - 2020
    Namibia University of Science and Technology

    Bachelor of Business Management Honours

    I have passed a postgraduate Honours in Business Management, major in Business Management with Namibia University of Science and Technology in Windhoek, Namibia.

  • 2022 - 2023
    Institute of Payroll and Tax Administration

    Diploma in Payroll Management

    I have passed Diploma in Payroll Management, major in Payroll and Tax, from Institute of Payroll and Tax Administration, Harare, Zimbabwe

Experience

  • 2023 - 2023
    RAM Mining Solutions

    HR Assistant

    Assisted with day to day operations of the Human Resources functions and duties. Provided clerical and administrative support to the Human Resources Department. Processed Payroll and ensured Statutory Compliance and submitted statutory returns on monthly basis. Properly handled complaints and grievance procedures.
    • Successfully introduced and implemented the use of automated Payroll using the Belina System and ensured that employees received their remuneration on time.
    • Successfully created an attendance monitoring system to capture accurate information and minimize absenteeism at sites.

  • 2022 - 2023
    Infotree Global Solutions

    HR Consultant

    Full-cycle talent acquisition including candidate sourcing, resume mining, applicant screening, onboarding and compensation analysis.
    • Strengthened the company’s ability to capture new revenue opportunities by responding quickly to client needs and developing a rich pipeline of diverse and high-potential talent.

  • 2020 - 2022
    EcoCash Holdings Zimbabwe Limited

    Customer Service Representative

    Daily answered and resolved queries within service turnaround times and successfully met all planned daily sales targets. Consistently familiarised with the functionality of all products and services offered by the business and provided feedback on initiatives that can improve customer experience.
    • Effectively performed analysis of all organizations wide application processes to maintain an average of 95% quality monitoring score.
    • Conducted outbound after-sales service to obtain timely and accurate feedback, improving stakeholder satisfaction by 20%.